Poker Nordica Disconnection Policy
Unless otherwise specifically stated in writing by PokerNordica, the following terms and conditions describes the rules and procedures that regulate all Players’ rights in regards to disconnection and game cancellation:
- Disconnect Protection protects players in the event that their internet connection is lost while involved in a pot. If a player is disconnected and has Disconnect Protection available, the server will allow him to continue the hand by either marking them as "All In" for the amount he has contributed to the pot, or checking if the option is available.
- Disconnection Protection is not to be used for any other purpose besides a legitimate disconnection. Misuse of this policy, in any way, by intentional disconnection may result in; forfeiture of winnings, tournament disqualification, loss of Disconnection Protection or expulsion.
- The PokerNordica software has been designed to detect if a player has had a legitimate disconnection before implementing the Disconnection Protection. If a player gets "timed out" by simply not acting on his turn in order to try and get the Disconnection Protection, he will be folded.
- All Players must accept the risk of disconnection. If a disconnection occurs (they can and do happen), connect/log on and continue playing as soon as possible. At no time will PokerNordica assume responsibility for disconnections or disconnected players, regardless of cause. To help limit the risk of possible disconnections contact your Internet Service Provider for advice.
- PokerNordica reserves the right to change and modify this policy and make final decisions on all matters herein at its sole discretion. Any policy changes and relevant information will be communicated through PokerNordica (electronic and/or written).
- PokerNordica reserves the right to make final decisions on all matters herein at its sole discretion. Decisions will be communicated through PokerNordica (electronic and/or written).
- Community/Private Game Disconnect Protection: Each player is limited to the use of eight Disconnect Protections within a seven day period for live game play.
- A Player may request a Disconnect Protection reset by contacting support.
- Tournament Game Disconnect Protection: Disconnect Protection is not available for any Single-Table or Multi-Table tournaments. You will be folded if you lose connection and your blinds will be paid until you return.
- COMMUNITY/PRIVATE GAMES: Each player will be refunded the exact amount of money he or she had at the start of the hand at the time of cancellation.
- SINGLE-TABLE TOURNAMENTS: If a Tournament is cancelled because of technical reasons, all players who were eliminated prior to cancellation will lose their buy-in and entry fee. Remaining players will have their buy-in and entry fee refunded and will receive an equal share of the buy-in money of the eliminated players. The eliminated players' buy-in money is equally divided regardless of chip standing at the time of cancellation.
- MULTI-TABLE TOURNAMENTS: If a Tournament is cancelled because of technical reasons, all players who were eliminated prior to cancellation will lose their buy-in and entry fee. Remaining players will be refunded:
- The prize money that would be awarded to the next eliminated player from the tournament will be awarded to all remaining players at the time of cancellation.
- Of the prize pool left after distribution according to point 1, 50% will be distributed equally between all remaining players and 50% will be distributed on a percentage basis according to chip count at the time of cancellation.
- The player's entry fee.
