Connection, Disconnection & Cancellation
What happens if I am disconnected during a game?
If you are disconnected during a game, the software will try to connect you again and put you straight back into the game. If you have reconnected before your hand has timed out, then you can continue playing. However, if your hand does time out before you can reconnect you will automatically be put all-in.
PokerNordica's Disconnection and Cancellation policy can be found here.
I am having Game Speed and/or Connection Issues
To resolve this matter please try the following measures to allow your computer and connection to cope better;
- Click the "settings" button in the software.
- Click on the "Window" tab and select "Lobby Window". This will open all new tables and games within the PokerNordica Lobby window and will save resources.
- Click the "settings" button then click the "performance" tab and slide the button further towards the "performance" side until you find that the software is running more smoothly.
We also strongly recommend removing any adware and spyware from your computer. These are a common problem with using the internet, and can slow down even the fastest computers enough to affect your connection latency. A suggestion would be the spyware/adware removal programs that Microsoft provides here, but there are many other free and commercially available removal products on the internet.
If nothing that has been suggested helps, contact your Internet Service Provider’s tech support department and find out if they are having issues in your area.





















